Terms & Conditions

1. Introduction

Welcome to Aayuriya Ayurveda. These Terms & Conditions govern your access to and use of our website, products, services, and online ordering facilities.

By accessing this website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website.

2. About Aayuriya Ayurveda

Aayuriya Ayurveda provides Ayurvedic, herbal, wellness, and related products through its online platform. Product information, descriptions, images, pricing, and availability may be updated from time to time.

We make reasonable efforts to ensure that the information displayed on our website is accurate and current. However, minor variations in product packaging, colour, appearance, or presentation may occur.

3. Eligibility to Use the Website

By using this website, you confirm that the information provided by you is accurate and that you are legally capable of entering into a binding agreement under applicable Indian law.

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized activities.

4. Product Information

We attempt to provide clear and accurate information regarding our products, including product descriptions, ingredients, usage information, packaging, and pricing.

• Product images may vary slightly from the actual product.
• Packaging and labelling may change from time to time.
• Product availability may change without prior notice.
• Prices may be updated at any time.
• Customers should carefully read the product label and instructions before use.

Our products should be used according to the instructions provided with the product. Customers should consult an appropriate healthcare professional where necessary, particularly in case of allergies, existing conditions, pregnancy, breastfeeding, or use of other medications.

5. Orders & Order Acceptance

When you place an order through our website, you are making a request to purchase the selected products. An order confirmation does not necessarily constitute final acceptance of the order.

Aayuriya Ayurveda reserves the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing, suspected fraudulent activity, incomplete information, or other legitimate business reasons.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed according to our applicable refund policy.

6. Pricing & Payments

All product prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges, or other fees, where applicable, may be displayed during checkout.

Payments may be processed through third-party payment gateway providers. Customers are responsible for providing accurate payment information and completing the payment process securely.

Aayuriya Ayurveda does not request or store sensitive payment credentials such as UPI PIN, CVV, ATM PIN, or internet banking passwords.

7. Shipping & Delivery

Orders are generally dispatched after successful order confirmation and payment verification, subject to product availability.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, holidays, operational delays, or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and an active contact number. Aayuriya Ayurveda shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Cancellation, Return & Refund

Orders may be subject to the cancellation, return, and refund terms published separately on our website.

Due to the nature of certain personal wellness and consumable products, returns may be restricted where permitted by applicable law. Customers should review the applicable Refund & Cancellation Policy before placing an order.

Where a refund is approved, the amount will generally be processed through the original payment method or another suitable method determined by the payment provider.

9. Customer Responsibilities

Customers agree to:

• Provide accurate name, address, phone number, and other required information.
• Use the website only for lawful purposes.
• Not attempt to disrupt or damage the website.
• Not use the website for fraudulent transactions.
• Not copy or misuse our website content without permission.
• Follow the product instructions and applicable usage information.

10. Intellectual Property

All website content, including text, graphics, logos, product images, designs, icons, photographs, page layouts, and other materials associated with Aayuriya Ayurveda are protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission from Aayuriya Ayurveda, except where permitted by law.

11. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, communication platforms, or other service providers.

These third-party services may have their own terms and privacy policies. Aayuriya Ayurveda is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website access may occasionally be suspended or restricted for maintenance, technical upgrades, security reasons, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Aayuriya Ayurveda shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

15. Changes to These Terms

Aayuriya Ayurveda may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, legal requirements, or other operational needs.

Updated terms will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the use of this website, products, or services shall be subject to the jurisdiction of the competent courts having jurisdiction over Bhiwani, Haryana, India, subject to applicable law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us using the details below:

Aayuriya Ayurveda

Rohtak Gate, Near Anil Hospital,
Bhiwani, Haryana – 127021

Phone: +91 7404371277

Email: aayuriyaayurveda@gmail.com